Frequently Asked Questions
What is your refund policy?
Due to the digital nature of these items, refunds are not available. If you encounter any issues with your order, please message us, and a team member will reach out to you. Please note that responses may be delayed during holidays. Our office hours are Monday to Friday, 8 AM to 2 PM CST. Contact - makebelievedigitals@gmail.com
I put in the wrong email by accident what can i do?
No worries! Contact us and my support team will be happy to help! I can update your email information in your account.
How do I receive my order?
Something is wrong. How do I can I get my purchase?
No worries! Contact us and we can definity help you with your order!
Our office hours are Monday to Friday, 8 AM to 2 PM CST.
Contact - makebelievedigitals@gmail.com
How do I use my download?
After you download your digitals I recommend using Photoshop to finish editing your images.
What software do you recommend I use for the digital?
As a professional photographer, I exclusively use Photoshop for editing my images. I do not recommend using phone apps or other software, as I haven't tested those methods. If you choose to use them, please do so at your own risk.
I am not familiar with editing. Do you have tutorials?
Currently, I don’t have any videos available, but I’m working on creating them to help my customers better use my digital products. There’s a lot of opportunity for growth in editing, and I’m excited to learn together with you! :)
How often will you update this shop with new digitals?
I’m excited to share that my business is expanding! Starting November 1, 2024, I’ll be uploading new digital products about three times a week. I can’t wait to create even more! There’s no limit to the digital offerings on my website, and I’m thrilled about the journey ahead. I look forward to building a lasting relationship with you! :)